Privacy Policy
Our personal data protection policy helps to establish a relationship of trust between you and our services, in order to offer you a positive experience, in a completely transparent way.
Thanks to this policy, we will be able to take into account your requirements and meet your expectations.
In order to respect your trust, WEBDAGAN LLC, we guarantee the respect of your personal data, as well as the confidentiality of our customers (hereinafter “Your data”).
To ensure that you are completely transparent with your needs, in order to guarantee you a secure use of our website https://www.lamaisondeshousses.fr in all its available versions and related applications (hereinafter the “La Maison des Housse Website”), we make available the way in which we process your data, so that our services are always in line with the respect of your rights. In this way, we ensure the security as well as the confidentiality and non-alteration of your privacy and data, across all our platforms.
We and our policy ensure that all necessary precautions are taken to protect all of your data and to prevent it from being disclosed, lost or altered. That’s why we provide you with all the elements that allow you to easily understand how we process your data. This data will only be kept for as long as necessary for the determined management and processing. You will of course be able to access and modify your data at any time, since they will be available on your personal spaces on the La Maison des Housse website.
To this end, we endeavour to take all necessary steps to comply with applicable data protection law.
Thus, here, WEBDAGAN LLC undertakes through this personal data protection policy to comply with the essential principles of the General European Regulation and French law on the protection of personal data, by providing you with information concerning the existence and methods of the data processing applied here (paragraph 3), the rights you have regarding your data, and by enforcing these rights ourselves (paragraphs 6 and 10). Any information relating to possible transfers to a third country or recipients is also made available, as well as the retention period of the data collected (paragraph 5) and the security measures (paragraph 9).
1. WHO ARE YOU?
When we mention “you” in this Personal Data Protection Policy, it is simply because it is directly related to you and concerns you as a customer of WEBDAGAN LLC, if you have placed an order on the La Maison des Housse website, a customer of WEBDAGAN LLC if you have created a customer account but have not ordered products or services, or that you have browsed the La Maison des Housse website as a visitor without having created a customer account or avoir placed order.
2. WHO ARE WE?
WEBDAGAN LLC is registered with the Santa Fe Companies Register under number 600 479 2, with offices at 19 Boulevard de Montmorency, 75016 Paris, France.
WEBDAGAN LLC publishes the La Maison des Housse Website and implements, as such, various processing of your Data in its capacity as data controller.
3. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?
3.1. When do we collect your personal data?
Your personal data may be collected if you visit the La Maison des Housse website using cookies, if you create a customer account on the La Maison des Housse website, if you place an order for one of our products or services or if you agree to be a member of our newsletters (SMS, e-mails).
Your personal data is used to make your browsing on the La Maison des Housse website more fluid, as well as to offer you a more personalised experience. We can thus process your orders in the best possible way, make payment available in instalments, avoid fraud, make the necessary refunds, and manage your customer reviews.
3.2. Your browsing on the La Maison des Housse
Website In order to allow you to browse the La Maison des Housse website, we process your data with your consent as the legal basis for this.
3.3. Processing your orders
In order to be able to process your orders and process them, we use your data.
The use we make of it is used to manage mediation, customer relations (and through social networks), our after-sales and distance selling service, our actions relating to the management of marketing and commercial prospecting for the La Maison des Housse website, as well as for the management, deliveries and transport of orders.
The performance of the contract between both parties (you and us) is the legal basis for the processing of this data.
The legal obligation of WEBDAGAN LLC is the legal basis for the processing, with regard to the management of the product recall. Your consent or our legitimate interest is, depending on the case, the legal basis for processing marketing and commercial prospecting actions. Your consent is for the implementation of the “flash” payment.
3.4. For
orders that are subject to payment in instalments and for certain customers, your data is processed in order to be able to offer you this type of payment. The enforcement of the contract between the two parties is the legal basis for the data processing. However, your consent remains the basis for the processing of your bank details.
3.5. Customer
reviews PIn order to be able to share your opinions with our customers and visitors as well as to allow you to leave your opinion on the La Maison des Housse website, we use your data on the legal basis of your consent or legitimate interest.
3.6. Payment collection and anti-fraud
In order to enable payment collection and anti-fraud, we use your data.
Thanks to this, we can also guarantee the security of payments.
The application of this contract between the two parties as well as the legitimate interest of WEBDAGAN LLC, as the data controller, are the legal bases for this processing.
3.7. Management operations of the advertising network of WEBDAGAN LLC
The advertising network operations of WEBDAGAN LLC are managed through the use of your data.
This will allow us to increase our customer and prospect data, to manage the maintenance and technical activities of prospects, commercial statistics and advertising campaign studies, the updating of the prospecting files of the organization in charge of managing objections to telephone canvassing, solicitations, the implementation of our competitions and lotteries or any other operation for promotional purposes except games money and chance online.
The legal bases for the above mentioned are the consent of the user or the legitimate interest of WEBDAGAN LLC.
4. WHERE DOES YOUR DATA GO?
Your data is transmitted to several internal departments of La Maison des Housse
It is not sent to third parties, except in the situations specified below:
In order to be able to process your orders, your personal data may be transmitted to several service providers whose specialisations are banking transactions, customer relations, service after-sales, delivery, IT development, site management or the provision of guarantees or insurance.
To set up payment in x instalments, your data can be shared with service providers such as payment and transaction centers (banks, etc.), or call centers for the management of business processes or customer experience, or, for customer reviews, to a manager for the collection and processing of customer reviews.
The advertising network of La Maison des Housses is managed, thanks to your data, to the network’s customers and advertisers.
5. DATA
RETENTION The data collected by La Maison des Housses is kept only for the time and assistance necessary to set up and carry out the operations mentioned in paragraph 3 of our personal data policy.
We keep certain data collected by La Maison des Housse for a certain period of time:
In current archives for prospects, for 3 years from the customer’s last contact (they can therefore be consulted by the services of WEBDAGAN LLC). We do not carry out an interim archiving of this data (for data representing an administrative interest for certain departments, such as for litigation, the retention periods are set by the applicable statute of limitations).
Concerning our orders, your data will be archived in the current archives for 5 years from the end of the use of the customer’s orders, and in the intermediate archives for 5 years from the end of the storage in the current archives. The same is true for customers.
As for bank data, they are archived in the current archives for the entire period of validity of the bank card (plus one day). There is no intermediate archiving carried out for bank data.
Cookies and their use and timing are detailed in paragraph 7 of our policy.
6. EXERCISING YOUR RIGHTS
6.1. You have the right to request access, modification and rectification of your Data.
6.2. You have the right to demand the restriction of the processing of your Data.
Important clarification: to do so, you must contest the accuracy of your personal data during the time required to allow us to verify its compliance. Or if you believe that our use of your personal data is unlawful and you are requesting that your use be limited and not deleted. We no longer need to use your data for the purposes mentioned in paragraph 3, but your data is still useful for the establishment, exercise or defence of your legal claims, in the event that you decide to exercise your right to object during the time required for the verification to determine whether the legitimate reasons we pursue prevail over yours.
6.3. You have the right to request the deletion of your Data.
If you request the deletion of your personal data, WEBDAGAN LLC will still have the option of keeping it in an intermediate archive format for the time necessary to meet its legal, accounting and tax obligations.
6.4. You have the right to exercise your right to object to processing operations used for commercial prospecting purposes.
In the event of prospecting by e-mail, you have the right to request the modification or unsubscription of the newsletters by clicking on the “unsubscribe” hypertext link available in all newsletters, or by browsing directly on the contact page of the La Maison des Ho websiteusses.
In the event of prospecting by SMS, it is possible to unsubscribe by sending the mention “STOP SMS” by SMS to 36007, or by browsing the contact page of the La Maison des Housse website.
6.5. You have the right to transmit post-mortem prerogatives concerning the storage, deletion and communication of your personal data.
In the absence of this type of prerogative, your successors and heirs have the possibility to communicate with WEBDAGAN LLC in order to have access to the uses of this data and to allow an “organization and settlement of the estate of the deceased” and/or to close the account on the site and/or request the non-continuation of the processing of personal data.
You can also request that your data not be communicated to a third party in the event of your death.
6.6. You have the right to claim your right to portability.
6.7. You have the right to withdraw your consent to the processing based on this legal basis.
Important clarification: If you decide to withdraw your consent, this cannot affect the lawfulness of the uses made before your withdrawal of consent.
6.8. You have the right, whenever you wish, to lodge a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).
In order to exercise your rights, please send your complaint (accompanied by your e-mail, surname, first name, copy of your identity document and postal address) to the data protection delegation of WEBDAGAN LLC by e-mail to contact@webdagan.com and/or by post to WEBDAGAN LLC, 19 Boulevard de Montmorency, 75016 Paris, France.
Within a maximum of one (1) month after the date of receipt of the complaint, we will send you a response.
7. COOKIES
7.1. What is a cookie?
When you browse a website such as the WEBDAGAN LLC website, it can then, according to your choice, insert a text file on your receiver (computer, phone or tablet), through your browser.
This text file is called a COOKIE. This cookie then allows the website such as La Maison des Housses, during the prescribed time of validity or storage of the cookie, to identify the receiver used when you make another visit.
Only the issuer of a cookie is likely to read or modify the information contained in this cookie.
7.2. What are cookies used for on https://www.lamaisondeshousses.fr?
Different types of cookies can be classified into categories. Some of them are issued directly by WEBDAGAN LLC and its service providers, includingSome of them sometimes come from third-party companies.
7.2.1. Cookies issued by La Maison des Housses and its service providers
There are several categories of cookies that may be found on your issuer when you browse our website:
7.2.1.1. “Essential” cookiesIn
order to access our site, “essential” cookies are necessary, for example to be able to place an order.
If they were not present, you could experience problems navigating the site and be unable to place an order.
“Essential” cookies also allow La Maison des Housses to track its activity.
They can be inserted on your transmitter by La Maison des Housses or by its service providers.
7.2.1.2. “Analytical and Personalization”
cookies””Analytical and personalization” cookies are not mandatory, they will allow us to facilitate your searches, optimize your experience with us, thanks to them we will be able to better target your expectations as well as adapt our offers and maximize the organization of our site.
7.2.1.3. “Advertising”
cookiesAdvertising cookies are displayed in the advertising areas of our site. The interest for you is that your browsing time is better and optimized thanks to the presentation of offers and advertisements that are relevant to you.
To do this, “advertising” cookies will target your expectations in real time and offer you advertising content adapted to your desires and interests of the moment, through your recent browsing history on other sites.
This helps to avoid presenting you with advertising content that is of no interest to you. At the same time, WEBDAGAN LLC prefers to see its offers and advertisements offered to users who are interested in them.
The advertising content offered may contain cookies issued by La Maison des Housses or by its service providers, or by third parties through the association of a cookie with the advertising content of an advertiser.
7.2.2. Cookies issued by third-party
companies Third parties using cookies on our site use their own privacy policy for this purpose. These cookies are not necessary for the use of our site.
7.2.3. Cookies issued by third-party applications integrated into our site
When you browse our site, we may include computer applications from a third party, in order to offer you the possibility of sharing content and/or your opinion from our site with other people, e.gWhen you click on the “share” or “like” buttons that come from social networks.
These social networks can then identify you through these buttons even if you have not used them when browsing the site. It is possible for them to do this if during your last navigation on the site you were simultaneously connected or active on your transmitter to your social network. We have no control over the uses they employ, nor the data they have.
To find out more about the use of your data and advertising content, you can visit your social networks and consult their personal data protection policies. You should then be able, thanks to these policies, to manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.
Privacy policy of the aforementioned social networks, click on the social network of your choice:
Facebook: https://fr-fr.facebook.com/privacy/explanation
Twitter: https://twitter.com/fr/tos
Google +: https://policies.google.com/terms?hl=fr
Concerning our advertising network, we remind you, as mentioned just before, that all our advertising spaces may contain cookies from third parties (advertiser at the origin of the advertisement presented, third-party service providers of the advertiser, etc.).
With these cookies and during the prescribed period of validity of these cookies, they can therefore offer advertisements in the places made available for third-party advertising, identify the number of contents they offer in our spaces, know the audience of these advertisements and the number of clicks; thanks to this they will be able to claim the amounts due to them and establish their statistics. They may also know that your sender is the one who has previously visited another site containing one of their ads, and therefore target you and personalize their content if necessary.
7.3. The options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.).
Your browser software contains many options that you have that you can adjust to your preferences. This way, you can then accept or not cookies on your issuer.
However, if you choose to accept the storage of these cookies on your issuer, then, when you visit sites or content with cookies present, these will be automatically saved on your issuer.
Depending on your preferences, you can choose to activate a reminder asking you again if you accept or refuse cookies before they are potentially saved, or refuse this cookie saving on your issuer each time.
However, it is important to note that the choices you make during this setting may be able to modify or alterTo enable you to browse the Internet or certain sites or services that require the use of these cookies (such as to place an order on our site, for example).
In the event that you prefer to refuse these cookies on your issuer or delete those already saved, we decline all responsibility for the consequences of the alteration of the functioning of our services, which would result from the inability of our services to save or have access to the cookies used to operate them.
7.3.1. How to choose your options according to your browser?
You have different options and possible choices available depending on your browser. In order to have more, you can consult the help menu of this one.
Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
™ Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html
8. TRANSFERS OUTSIDE THE EUROPEAN
UNION Most of the time, your data is stored within the European Union.
However, when our providers are located in countries outside the European Union, we share some of your data in third countries, such as with third countries where the European Commission has not conducted a compliance assessment.
In this case, we take the necessary steps to ensure that this data sharing is done in accordance with the relevant regulations and that the protection of your privacy and fundamental rights is guaranteed (for example with the use of contractual clauses of the European Commission).
The Data Protection Office can, upon request, provide you with more information about the transfer of data.
9. SECURITY
MEASURES Thanks to the technical and organisational measures we take, we can guarantee a level of security in line with the risks to the rights and freedoms of natural persons with regard to the points mentioned in point 2. To do this, we take into account the origin, scope, context, costs and state of knowledge, the purposes of the processing, but also the risks identified.
In addition, we are up to date with the payment card industry security standard PCI DSS, which reflects our commitment to security.
10. PROFILING AND AUTOMATED
DECISION-MAKING Due to the automated processing to which we are responsible, we have been able toIf you take recourse (e.g. profiling), you are subject to legal effects that affect you.
All of this is essential for the conclusion or performance of your contract with us.
This is how we can offer and perform customer identification automation and “4x payment”. The foundations of this operation are related to the analysis of different variables concerning the type of products, the services ordered, or the customer profile.
If the risk is assessed with these statistics as being too great (fraud/non-payment), then this payment method will not be offered.
However, if you wish, you can obtain human intervention although the decisions are automated, so you can give your opinion and/or oppose the automatic decision.
11. UPDATING AND REVISION
OF THE POLICY Our personal data policy will be updated whenever necessary in order to always comply with the regulations applicable to the protection of your data (at least every three (3) years).